Troubleshooting Checklist

Motor running - no return water pressure.

• Pump or Skimmer baskets filled with debris.
• Low water level in pool.
• Skimmer basket hung-up.
• Filter needs cleaning.

Heater not operating (consult heater manual).

• Filter needs cleaning.
• Temperature control not set properly.

Motor not running.

• Time clock not set properly.
• Circuit breaker in panel box not engaged.
• Impeller clogged.
• Motor burned out.

Pool too full of water.

• On the side of the heater is a hose bib. Attach garden hose to the hose bib. With pump running, open hose bib. When water is at desired level, close hose bib before shutting off pump.

Diatomaceous earth kickback.

• Neglected to remove drain plug (See filter cleaning instructions)
• If filter is operating and there is earth kickback, check to see if filter grids have been installed correctly

Skimmer not working.

• Probably the equalizer float has sealed off skimmer. Turn pump off. Wait 5
  seconds to turn pump on.

Useful Info About Your Pool

If you need service on your Polaris pool cleaner during the 1st year after completion of your pool,
please contact Bogner Pools at 688-5543. After the 1st year, please take your Polaris cleaner to
Leslie’s Pool Supply at 10430 Magnolia, Riverside (354-6387). They are the authorized Polaris
service center in the area.

The diving board should not be used for 3 weeks from the day of deck pour. This allows the
decking to cure to sufficient hardness.

Maximum Safe Temperature for Spa Pool is 104 degrees.

Within a week or two after your pool has been plastered, you will probably notice gray streaks on
your plastered walls (especially on an overcast day or early morning). Do not be alarmed by this
as it happens in the majority of pools because of hard water conditions. By keeping your PH at
the proper level, you can minimize this.

In due time your coping that is directly over the skimmer will get a hairline crack in it (if the pool
has cantilever decking, the same can happen). This is not a structural defect, as you might think.
It is caused by a bridging effect over the top of the skimmer.

If your pool is being constructed in expansive type soil, refrain from planting grass or any type of
plant that requires a lot of water. An excessive amount of water around the deck can cause the
ground to expand and begin to lift the decking up. This will cause many cracks in the deck and
the coping to loosen from the pool. This movement of concrete can also cause the tile to crack
and pop off.

During the winter months we sometimes have freezing weather. If this should happen, run your
filter at night. Moving water will not freeze in the pipes. This happened several years ago and
some people had to replace their heaters and pumps at great personal expense.

On windy or extremely hot days, your pool water can evaporate as much as 1" per day (even if no
one is using the pool). Normal evaporation is 1/4" to 1/2" per day.

To figure the approximate number of gallons in your pool use this formula: Square footage ____
X Average Depth ____ X 7 = ____ gallons. The average spa contains approximately 700
gallons of water.

Spa Instructions

• Turn filter pump on.
• Rotate both recirculatory 3 port valves to spa position.
• Set heater Thermostat, then turn on heater.
• Turn on auxiliary equipment if present (Booster Pump or Blower).

After Using The Spa

• Turn heater off first.
• Rotate both recirculatory 3 port valves to pool position.
• Turn filter pump off.
• Turn off auxiliary equipment.

To Clean The Spa

• Turn filter pump on.
• Rotate only the suction recirculatory 3 port valve to spa position.
• Brush spa while the water in the spa drains.
• Important: Never drain the spa water below the lower level seat in the spa.
• When done brushing, rotate lower recirculatory 3 port valve back to pool position.
• Spa will automatically refill with pump running.

2000 Series Filter Cleaning Instructions

• Clean at _____ lbs. pressure on gauge on top of filter or every three months.
• Run Pool Pump Three Hours prior to cleaning the filter.
• Turn off pool cleaner (close valve).
• Shut off pool pump (switch is located in time clock)
• Loosen drain plug (located at the bottom of the filter).
• Open petcock located at the top of the filter (small black thumb screw).
• Remove clamp band from around top of filter.
• Remove tank lid with lid removal tool making sure not to cut rubber o-ring or bend the lid or tank o-ring channel.
• When filter tank is 1/4 full remove drain plug quickly.
• Remove grids and wash with hose.
• Wash out inside of filter tank before replacing grids.
• Replace grids. Apply Teflon tape to drain plug. Tighten drain plug. Grease "O" Ring on filter. Start pump. Fill filter to within 2 or 3 inches from top. Shut off pump. Place lid on filter. Close petcock. When lid is down on filter, replace clamp band.
• Clean out pump basket, this will also need to be done on a weekly basis along with #14.
• Start pool pump. Open petcock. When water is expelled through petcock, close.
• Add _____ lbs. of diatomaceous earth into skimmer.
• Allow equipment to run for three hours after adding diatomaceous earth.
• Check pool return line for clarity some debris may come out but the water should clear up within one minute of running, air bubbles are acceptable.
• Turn on pool cleaner if necessary.

Quad DE Filter Cleaning Instructions

• When to clean.
  • Fixed speed pump - Clean at _____ lbs. pressure on gauge on top of filter or never longer than three months.
  • Variable speed pump - Clean at _____ lbs. pressure on gauge on top of filter or never longer than three months. (Always check pressure gauge with pump at “cleaning” mode)
• Run Pool Pump Three Hours prior to cleaning the filter if possible.
• Turn off pool cleaner (close valve).
• Shut off pool pump. Switch is located in time clock or remote control.
• Loosen drain plug with wrench (do not remove).
• Open air relief valve located at the top of the filter (twist gauge).
• Remove clamp band from around middle of filter with wrench.
• Remove tank lid by tilting back and lifting off and over filter grids inside tank. Do not lift tank lid by filter gauge on top of lid.
• Remove drain plug.
• Remove grids and wash with hose.
• Wash out inside of filter tank before replacing grids.
• Replace grids. Tighten drain plug. Do not over tighten. Grease "O" Ring on filter. Place lid on filter. When lid is down on filter, replace clamp band and tighten with wrench.
• Clean out pump basket, this will also need to be done on a weekly basis along with #14.
• Start pool pump. When water is expelled through air relief valve, close.
• Add _____ lbs. of diatomaceous earth into skimmer with scoop provided. Make sure pump is at “cleaning” mode. Each scoop is 1 lb.
• Allow equipment to run for three hours after adding diatomaceous earth.
• Check pool return line for clarity some debris may come out but the water should clear up within one minute of running, air bubbles are acceptable.
• Turn on pool cleaner if necessary.

Skimmer Settings

Main Drain Only - Brush Pool	Skimmer Only - Vacuum Pool	Normal - Regular Filtration

Servicing Check Valve

• Turn off equipment
• Remove cap and spring
• Clean inside Housing. Make sure nothing is stuck on the inside surface.
• If rubber pad overhangs hard grey plastic spool, trim to make flush with spool.
• Re-assemble same way it came apart.
• Please call if any additional questions.

Pool Maintenance

• Pool filter pump should run a minimum of 8-10 hours per day during the swimming months and 6-8 hours per day during the non swimming months.
• Brush pool for dirt as necessary. Brush entire pool a minimum of once a week.
• Note: Filter pump should run during possible freezing temperatures to avoid damage to pool plumbing.

Start Up Chemical Instructions

Liquid Chlorine

• If water temperature is above 70 degrees, add 1 gallon of chlorine every other day.
• If water temperature is below 70 degrees, add 1 gallon of chlorine twice a week.
• Always add chemicals while pool equipment is running.
• Never add any chemicals to spa.

Liquid Swimming Pool Acid

• Check pool acid level prior to adding any chlorine.
• Never add more than 1 quart of acid at any one time.
• Always add chemicals while pool equipment is running.
• Never add any chemicals to spa.

Please purchase these prior to Start-up at your local pool supply store.

• 8 Gallons of Liquid Chlorine
• 4 Gallons Muriatic Acid
• Largest bag you can find of Diatomaceous Earth
• Diatomaceous Earth Scoop
• 3” Chlorine Tablets - 1 large bucket (Only if you have an inline chlorine tablet feeder)

Filling Instruction Notes (Do not fill pool with soft/conditioned water)

Please leave a hose out for the plasterers to fill the pool with. If possible use two
hoses. Wrap the end of the second hose with a cloth as the plasterers will have done with
the first. Begin filling the pool and spa no sooner than 2 hours after the plasterers have
left. Use low pressure initially. When the water has risen a foot or two you MUST
increase the water pressure.

Fill the spa first. Once you begin filling the pool or spa, do not stop filling until
water is approximately 1” onto the tile in the spa and 3” onto the tile in the pool.
Continue filling even if the plasterers have not installed the lights! Do not let water from
spa spill into the partially filled pool.

• Do not get in pool or spa while they are filling.
• Do not use the auto fill to fill pool. It will not be operable until “start-up”.
• Do not attempt to run equipment or turn on pool/spa lights. They will not work until start-up.
• All remaining clean-up will be done at “start-up”. Please purchase these prior to Start-up at your local pool supply store.